Find answers to your questions and get the support you need
How to shop, place orders, and manage your purchases
Track orders, delivery times, and shipping information
How to return items and get refunds
Manage your account, profile, and settings
Payment methods, billing, and security
App issues, website problems, and technical help
To place an order, browse our markets, select your items, add them to cart, and proceed to checkout. You can pay using various methods including cards, bank transfers, or mobile money.
Delivery typically takes 1-3 business days within the same city and 3-7 days for inter-city deliveries. Express delivery options are available for urgent orders.
Yes, you can return items within 7 days of delivery if they are unused and in original packaging. Some items may have different return policies based on the vendor.
You can track your order through your account dashboard or by entering your order number on our track order page. You'll receive SMS and email updates throughout the delivery process.
We accept various payment methods including debit/credit cards, bank transfers, mobile money (MTN, Airtel, Glo), and cash on delivery in select areas.
Can't find what you're looking for? Our support team is here to help.