Terms of Service

1. Acceptance of Terms

By accessing and using QuickPick Market ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

QuickPick Market is a marketplace platform that connects customers with personal shoppers and vendors across various markets in Nigeria. Our services include:

• Product browsing and ordering from multiple markets
• Personal shopping services
• Delivery coordination and tracking
• Payment processing and security
• Customer support and dispute resolution

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. User Conduct and Responsibilities

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Use the service for fraudulent or deceptive practices
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service
• Harass, abuse, or harm other users
• Post false, misleading, or inappropriate content

5. Orders and Transactions

5.1 Order Placement

When you place an order through our platform:

• You agree to pay the specified price for products and services
• Orders are subject to availability and acceptance
• We reserve the right to cancel orders for any reason
• Prices may change without notice

5.2 Payment Terms

Payment is processed securely through our third-party payment providers. You agree to:

• Provide valid payment information
• Authorize charges for your orders
• Pay all applicable taxes and fees
• Accept our refund and cancellation policies

5.3 Delivery and Fulfillment

Delivery times are estimates and may vary based on location, availability, and other factors. We are not responsible for delays beyond our control.

6. Vendor and Shopper Relationships

6.1 Third-Party Services

Our platform connects you with independent vendors and personal shoppers. We:

• Facilitate transactions but are not a party to vendor agreements
• Verify vendor credentials but cannot guarantee their performance
• Provide dispute resolution services
• Monitor and maintain platform quality standards

6.2 Vendor Responsibilities

Vendors on our platform must:

• Provide accurate product information and pricing
• Maintain quality standards and customer service
• Fulfill orders promptly and accurately
• Comply with all applicable laws and regulations

7. Intellectual Property Rights

The service and its original content, features, and functionality are owned by QuickPick Market and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.1 User Content

By posting content on our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing our services.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. The service is provided "as is" without warranties of any kind.

9.2 Limitation of Liability

To the maximum extent permitted by law, QuickPick Market shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

9.3 Product Quality

We do not guarantee the quality, safety, or suitability of products sold by vendors. Product issues should be resolved directly with the vendor or through our customer support.

10. Termination

We may terminate or suspend your account and access to the service at any time, with or without cause, with or without notice. You may terminate your account at any time by contacting customer support.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Nigeria. Any disputes arising from these Terms or your use of the service shall be resolved through binding arbitration in accordance with Nigerian law.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting updated terms on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of the service after such changes constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: