Privacy Policy

1. Introduction

Welcome to QuickPick Market ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

By using QuickPick Market, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Account credentials and profile information
• Location data (with your consent)

2.2 Usage Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Search queries and browsing history
• Transaction history and order details

2.3 Location Information

With your permission, we may collect your location information to:

• Show relevant markets and products in your area
• Provide accurate delivery estimates
• Connect you with nearby personal shoppers

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our marketplace services
• Order Processing: To process orders, payments, and deliveries
• Communication: To send order updates, notifications, and customer support
• Personalization: To personalize your experience and show relevant content
• Security: To protect against fraud and ensure platform security
• Analytics: To improve our services and user experience
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Delivery and logistics
• Customer support
• Analytics and marketing

4.2 Vendors and Personal Shoppers

When you place an order, we share necessary information with:

• Vendors to fulfill your orders
• Personal shoppers to procure and deliver your items
• Delivery partners for shipping and tracking

4.3 Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through trusted providers
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You can access and update your personal information through your account settings.

6.2 Data Portability

You can request a copy of your personal data in a portable format.

6.3 Deletion

You can request deletion of your account and associated data, subject to legal requirements.

6.4 Opt-out

You can opt out of marketing communications and location tracking.

6.5 Cookies

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We will delete or anonymize your data when it's no longer needed.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: